On February 10th, at the Donald E. Stephens Convention Center in Rosemont, this year’s CAI-IL Condo-HOA Conference & Expo will be “Connecting Communities” and offer education sessions on legal updates, innovative trends, hot topics, and industry best practices, as well as opportunities to share, learn, network, and discuss challenges and solutions.
Join more than 1,500 industry professionals and homeowner volunteer leaders – along with over 200 exhibitors – for the most comprehensive 1-day event for community associations in the state of Illinois!
Curious about the kinds of courses you can expect to see at this year’s Conference & Expo? Here is a highlight of one of the many session options you’ll have to choose from!
Maintain Balance: Don’t Aggravate…De-escalate!
In this session at the 2023 Conference & Expo, Nicholas Bartzen from Bartzen, Rosenlund, Kasten LLC and Michele Trina from Associa Chicagoland will provide insight and recommended best practices to de-escalate!
Sometimes leading a community can feel like an action movie, with explosions all around you. Harsh treatment of others seems to have been an unfortunate side effect of the recent pandemic. While harassment does occur in meeting and election settings, this presentation will focus on situations where harassment rears its ugly head outside of meetings and election cycles. We’re covering the day-to-day encounters that leave owners, managers, and Board Members feeling gut-punched after an unpleasant interaction with another owner or Board Member. Join us as we role play the most common scenarios and cover the dos and don’ts of de-escalation and learn how to create a healthier community environment.
CAI - Illinois Chapter
The Illinois Chapter of Community Associations Institute serves the educational, business, and networking needs of community associations in the Chicagoland Area. Members include condominium, cooperative, and homeowner...
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Pat Costello 
