Board of Directors

Board Meetings Are In Person with Hybrid/Virtual Options at 8:30am
on the 2nd Tuesday of every month.
All are welcome to attend.

2024 board of directors

Kathy Kahl

President CIRMS®, EBP

Kathy Kahl began working in the insurance industry in 1989 while earning her Bachelor of Sciences degree in Marketing from the University...

Carrie Surratt

President-Elect CMCA®, AMS®, PCAM®

Carrie Surratt is the Regional Director at Associa Chicagoland. A highly experienced professional, she demonstrates strong business development, team building, and accounting...

Carlo Caprio

Vice President CMCA®

Carlo Caprio is a resident of the Village of Homer Glen where he, his wife and 3 children reside. Carlo has a...

Steve Silberman

Treasurer CPA

Steven Silberman is a partner with the accounting and consulting firm of PBG Financial Services, PLLC.

Steve has provided accounting, tax, and consulting...

Diane Pagoulatos


Diane is passionate about educating and mentoring homeowners in Association Best Practices. She directs many homeowners to proper channels when they wish...

Brittany Kojzarek

Immediate Past-President CMCA®, AMS®, PCAM®

Ms. Kojzarek has been with PSI since May 2005 when she began as a filing clerk. Through her tenure with PSI she...

Michele DuBois


Michele C. DuBois is a CAI Educated Business Partner member with DuBois Paving Co., working as Sales & Marketing Director for the...

Randy Grimes


Randy Grimes boasts an extensive professional tenure spanning over three decades, with two decades dedicated to adeptly navigating the intricacies of real...

Nikki Ledwell


Prior to community management, Nikki was a regional manager for rental communities throughout the Chicagoland area for over 10 years and worked...

John Schaller


John Schaller is a Former 13-year President of the Lake Barrington Community Homeowners Association, where has resided with his wife, Carole since...

Elizabeth Thompson


Elizabeth is an attorney in Saul Ewing Arnstein & Lehr’s commercial litigation practice group, focusing primarily on litigating various issues under the...

Get to Know Our Partners

Diamond Partners
Wintrust Community Advantage branding

We were made to serve community associations. For more than two decades, we've been committed to helping associations reach their financial goals with an unmatched level of service.

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Diamond Partners
Itasca Bask & Trust Co branding

We serve community associations of all sizes throughout the Chicagoland area. We provide common element repair financing to associations as small as six-units as well as to large high-rise communities and sprawling city or suburban townhome associations.

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