This article emphasizes the value of long-term relationships between associations and their management companies, highlighting that stability and continuity lead to stronger, more successful communities. It cautions against making impulsive decisions to change management based on minor issues, misunderstandings, or the personal agendas of individual board members. While dissatisfaction may arise from time to time, it’s more productive to address concerns through honest communication, education, and mutual accountability. Frequent changes in management often lead to disruptions, increased costs, and a loss of trust and institutional knowledge—negatively impacting both operations and homeowner satisfaction.
The article compares switching management companies to ending a marriage, underscoring the risks and consequences of unnecessary transitions. It presents practical reasons for maintaining consistent leadership, such as preserving long-term goals, avoiding the costs of transition, supporting staff morale, and protecting the association’s public reputation. Successful community management depends on strong partnerships, continued learning, and a shared commitment to the community’s well-being. Rather than pursuing change for its own sake, associations are encouraged to invest in the existing relationship and work collaboratively to improve it. The message is clear: longevity fosters success, and stability should not be undervalued.
Read the whole article in our Spring 2025 edition of the Common Interest Magazine and find more editions of the Common Interest Magazine by clicking on the link below.
By Gordon Schiavone, CMAC, AMS
CAI - Illinois Chapter
The Illinois Chapter of Community Associations Institute serves the educational, business, and networking needs of community associations in the Chicagoland Area. Members include condominium, cooperative, and homeowner...
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