- Embassy Suites Chicago Downtown, 600 North State Street, Chicago, IL 60654
- April 05 , 2019 - April 05 , 2019
- 9:00 AM - 5:00 PM
Learn key communication techniques to improve resident and board relations.
This course offers communication strategies that will benefit both new and experienced managers and provide the skills to better understand owners and volunteers. You’ll learn the basics of good customer service and gain the tools to effectively handle complaints, write newsletters and reports and manage public relations.