Events

M-202: Association Communications – Virtual Live Edition

Learn key communication techniques to improve resident and board relations.

community association managers smiling in a meeting

Event
Information

Live Webinar
12:00 PM - 3:00 PM
Thu, July 08 - Fri, July 09

This course offers communication strategies that will benefit both new and experienced managers and provide the skills to better understand owners and volunteers. You’ll learn the basics of good customer service and gain the tools to effectively handle complaints, write newsletters and reports and manage public relations. Topics include:

  • Practicing effective communication skills
  • Providing good customer service
  • Identifying and responding to owner needs
  • Addressing complaints and diffusing anger
  • Managing public relations
  • Preparing annual meeting notices, management reports and rule violation letters
  • Writing informative newsletters

Registration & Information

Get to Know Our Partners

Diamond Partners
Wintrust Community Advantage branding

We were made to serve community associations. For more than a decade, we’ve been committed to helping associations reach their financial goals with an unmatched level of service.

Diamond Partners
Itasca Bask & Trust Co branding

Our team of professionals has provided fiduciary and investment management services for over 40 years. We can help with personal trusts, Investment management, estate settlements, guardianships and more

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